Help

Spring Support

Spring is built and supported independently. If something gets between you and a flow, send the details and you will reach the person who builds it.

Email support@springflows.dev

Apple Watch

Pair and sync

  1. Sign in at springflows.dev and open Pair watch.
  2. Generate a six-character code.
  3. Open Spring on Apple Watch, choose Link watch, and enter the code within ten minutes.
  4. Use Sync flows after changing a flow on the web.

The built-in Reformer and Mat flows work without an account or network connection.

Workouts

Health permissions

Allow Spring to read heart rate and active energy and to write workouts if you want completed flows saved as Pilates workouts in Apple Health.

If permission is declined, the flow player still works and shows elapsed time and move count. Health permissions can be changed later in the Health or Settings app on iPhone.

Troubleshooting

A flow will not sync

  • Confirm the watch has Wi-Fi, cellular service, or a nearby connected iPhone.
  • Generate a new code if the original code is more than ten minutes old.
  • Unpair the watch on the web, unlink it in Spring, then pair again.
  • Include the watch model, watchOS version, and exact error message when contacting support.

Privacy + account

Unpair or delete

Unpair a lost or old watch from the Pair watch page to revoke its sync token. You can delete your account and its flows, custom moves, and paired watches from the Account page after signing in.

Read the privacy policy